This Privacy Notice is applicable to all visitors to this website, and explains any Personally Identifiable Information (PII) that we collect, the reason for holding it, and the processing that takes place. We take our responsibility of your PII very seriously and it is our policy to store it securely and hold the minimum amount necessary.

Information we collect

The only PII captured from this website is that provided by you, via the Contact Form.

How we use the information

We will only use the details in order to contact you with any information you may have requested, or to further understand your interest in Matflo products.

How long do we hold your information

We are not in the business of spamming our customers and potential customers, and will only keep hold of your contact details for a maximum of 30 working days after your initial request unless there is still an ongoing dialogue.

Cookie Policy

This website uses a number of cookies to enhance your experience of the site; however, none are used to hold any PII data, or to identify and track a “natural person”.

Your rights

This notice provides the right for you to be informed. You also have rights regarding access to the data, rectification, erasure, restricting processing and to object.

Data Protection officer (DPO)

The roles and responsibilities of DPO are provided by the Company Information Manager (CIM).

If you have concerns relating to the data held or how it is processed, you are welcome to contact the CIM via Contact Us button stating “Data Protection” as the reason for the contact

Complaints

If you still have concerns relating to the data held or how it is processed, having gone through the DPO in the first instance, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) here: https://ico.org.uk/concerns/